More Than A Fling: Customer Retention & Loyalty
Studies show that acquiring a new customer costs 6-7 times more than retaining a customer. Customer retention makes sense in increasing profitability for any business, and after a surge in new costumers, like around the holidays, it makes even more sense. But how do you hold on to customers? Like any other relationship, it requires effort.
Calvert Creative, in association with Shop Local Raleigh, will be uncovering these secrets for you at our next lunch and learn seminar, "More than a Fling". Don't… Show more
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301 Fayetteville St. #120
Raleigh, NC 27601